Terms and Conditions

Your Agreement with Us – Please Read Carefully

📜 I. Introduction: Welcome to P&T Group LLC

Welcome to P&T Group LLC. These Terms and Conditions (“Terms,” “Agreement”) govern your use of our website, ptgroup.shop (the “Site”), and your purchase of any products from us. This is a legally binding agreement between you (“Customer,” “You,” “Your”) and P&T Group LLC (“Company,” “We,” “Us,” “Our”).

By accessing or using our Site, placing an order, or otherwise interacting with our business, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or purchase our products.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

Our Company Information:

  • Legal Name: P&T Group LLC

  • Business Address: 1209 MOUNTAIN ROAD PL NE STE R, ALBUQUERQUE, NM 87110, United States

  • Contact Phone: +84369003599

  • Contact Email: hoangphuoc2k100@gmail.com

  • Website: https://ptgroup.shop

✅ II. Acceptance of Terms

By using our Site, you represent and warrant that:

  1. You are at least 18 years of age or the age of majority in your jurisdiction. If you are under 18, you may use our Site only with the involvement of a parent or guardian.

  2. You have the legal capacity to enter into a binding contract.

  3. You will use our Site and services in compliance with all applicable local, state, national, and international laws, rules, and regulations.

  4. You will not use our Site for any illegal or unauthorized purpose.

  5. You will not violate any laws in your jurisdiction regarding online conduct or acceptable content.

🛍️ III. Products and Services

Product Descriptions

We strive to ensure that all product descriptions, images, pricing, and specifications on our Site are accurate and up-to-date. However, we do not warrant that product descriptions or other content on the Site are entirely accurate, complete, reliable, current, or error-free.

Please note:

  • Colors: We make every effort to display product colors accurately on our Site. However, the actual colors you see depend on your monitor and device settings, and we cannot guarantee that your monitor’s display of any color will be accurate.

  • Sizing: Size charts are provided as general guidelines. Actual garment measurements may vary slightly due to manufacturing processes and fabric characteristics.

  • Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

Custom Products

Many of the products we offer are customizable, including screen printing and digital printing services. For custom orders:

  • Design Approval: You are responsible for providing accurate design files and approving all proofs. Once you approve a design, we will proceed with production, and changes cannot be made.

  • Artwork Ownership: You represent and warrant that you own all rights to any artwork, designs, or trademarks you submit for customization, or that you have obtained all necessary permissions and licenses.

  • Production Time: Custom orders require additional production time, which is clearly communicated during the ordering process and in your order confirmation.

Product Variations

Due to the nature of certain manufacturing processes, including garment-dyeing, tie-dye, and acid-wash techniques, individual products may vary slightly in color, pattern, and appearance. These variations are not defects but inherent characteristics that make each piece unique. This is especially true for products like:

  • Pigment Dyed Tees (Comfort Colors)

  • Tie-Dye T-Shirts

  • Acid Wash Burnout Tees

  • Garment-Dyed Products

💰 IV. Pricing and Payment

Pricing

All prices on our Site are listed in United States Dollars (USD) and are exclusive of applicable taxes and shipping costs unless otherwise stated. We reserve the right to change prices at any time without prior notice. However, the price charged for an order will be the price in effect at the time the order is placed.

Taxes

You are responsible for all applicable sales taxes, use taxes, value-added taxes (VAT), goods and services taxes (GST), and other similar charges imposed by any governmental authority. For orders shipped to addresses within New Mexico, where our headquarters is located, we are required to collect applicable sales tax, which will be calculated and added to your order total at checkout.

For international orders, you may be responsible for customs duties, import taxes, and other fees imposed by your country. These charges are not collected by us and are your sole responsibility.

Payment Methods

We accept the following payment methods, all processed securely through Stripe:

  • Credit Cards: Visa, MasterCard, American Express, Discover, Diners Club, JCB

  • Debit Cards: Any card bearing the Visa, MasterCard, or American Express logo

  • Digital Wallets: Apple Pay, Google Pay

By providing payment information, you represent and warrant that:

  1. You are authorized to use the payment method.

  2. The information you provide is accurate and complete.

  3. You authorize us to charge the total amount of your order, including all applicable taxes and shipping costs, to your chosen payment method.

Payment Security

All payments are processed through Stripe, a PCI DSS Level 1 certified payment processor. We do not store your full credit card numbers on our servers. For more information about how your payment information is protected, please review our Payment Methods page and our Privacy Policy.

Order Authorization

Placing an item in your cart does not reserve that item or guarantee its availability. Your order is not confirmed until you receive an order confirmation email from us. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to:

  • Product availability issues

  • Errors in product or pricing information

  • Suspected fraud or unauthorized transaction

  • Violation of these Terms

If we cancel your order after payment has been processed, we will issue a full refund to your original payment method.

🚚 V. Shipping and Delivery

Shipping Policy

Our shipping practices are governed by our separate Shipping Policy, which is incorporated into these Terms by reference. By placing an order with us, you agree to the terms of that policy.

Risk of Loss

All items purchased from P&T Group LLC are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We are not responsible for items lost, damaged, or delayed during transit, although we will work with you and the carrier to resolve any issues.

Delivery Address

You are responsible for providing accurate and complete delivery information. We are not responsible for orders delivered to incorrect addresses provided by you. If an order is returned to us due to an incorrect address, you will be responsible for the cost of re-shipping.

International Shipping

For international orders, you are the importer of record and must comply with all laws and regulations of the destination country. Customs policies vary widely; please contact your local customs office for more information.

↩️ VI. Returns and Refunds

Our return and refund practices are governed by our separate Refund and Return Policy, which is incorporated into these Terms by reference. By placing an order with us, you agree to the terms of that policy.

📱 VII. Website Use and Conduct

Account Creation

To make a purchase, you may be required to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities that occur under your account

  • Notifying us immediately of any unauthorized use of your account

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Prohibited Conduct

You agree not to:

  1. Use our Site for any unlawful purpose or to violate any laws.

  2. Impersonate any person or entity or falsely state your affiliation.

  3. Interfere with the security of our Site or attempt to gain unauthorized access.

  4. Transmit any viruses, malware, or other harmful code.

  5. Collect or store personal information about other users.

  6. Use automated means, including bots, scrapers, or spiders, to access our Site.

  7. Engage in any conduct that restricts or inhibits any other user from using our Site.

User Content

If you post, upload, or submit any content to our Site (including reviews, comments, or design files), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, and display such content for any purpose.

You represent and warrant that:

  • You own or have the necessary rights to any content you submit.

  • Your content does not infringe any third-party rights.

  • Your content is not defamatory, obscene, or otherwise objectionable.

©️ VIII. Intellectual Property Rights

Our Content

All content on our Site, including but not limited to text, graphics, logos, images, product descriptions, software, and the overall design and arrangement, is the property of P&T Group LLC or our licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not:

  • Reproduce, distribute, modify, or create derivative works of any content without our express written permission.

  • Use any of our trademarks, service marks, or trade dress without prior written consent.

  • Frame or mirror any part of our Site without authorization.

Your Trademarks and Designs

By submitting artwork, designs, or trademarks for custom products, you represent that you have the legal right to use and authorize us to reproduce those materials. You retain all ownership rights to your original designs. You grant us a limited license to reproduce your designs solely for the purpose of fulfilling your order.

🔗 IX. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by P&T Group LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we are not responsible or liable for any damage or loss caused by or in connection with your use of any third-party websites.

We encourage you to read the terms and conditions and privacy policies of any third-party websites you visit.

⚠️ X. Disclaimer of Warranties

YOUR USE OF OUR SITE AND PRODUCTS IS AT YOUR SOLE RISK. OUR SITE, PRODUCTS, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, P&T GROUP LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT

  • WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR VIRUS-FREE

  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH OUR SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

🔒 XI. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL P&T GROUP LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO:

  • DAMAGES FOR LOSS OF PROFITS, REVENUE, OR DATA

  • DAMAGES FOR BUSINESS INTERRUPTION

  • DAMAGES FOR PERSONAL INJURY OR PROPERTY DAMAGE

  • DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE OUR SITE OR PRODUCTS

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF OUR SITE OR PRODUCTS EXCEED THE GREATER OF:

  1. THE TOTAL AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM, OR

  2. ONE HUNDRED DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

🛡️ XII. Indemnification

You agree to defend, indemnify, and hold harmless P&T Group LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorneys’ fees) arising from:

  1. Your use of and access to our Site

  2. Your violation of any term of these Terms

  3. Your violation of any third-party right, including without limitation any copyright, trademark, property, or privacy right

  4. Any claim that your designs or content caused damage to a third party

  5. Your violation of any applicable law or regulation

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.

📌 XIII. Governing Law and Jurisdiction

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of laws principles.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of our Site shall be brought exclusively in the federal or state courts located in Bernalillo County, New Mexico, and you hereby consent to the personal jurisdiction and venue of such courts.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.

⏲️ XIV. Dispute Resolution

Informal Resolution

Before filing any claim, you agree to attempt to resolve any dispute informally by contacting us at hoangphuoc2k100@gmail.com. We will attempt to resolve the dispute internally as quickly as possible. The parties shall use their best efforts to settle any dispute directly through good-faith negotiations.

Binding Arbitration

If we cannot resolve a dispute informally, you agree that any dispute or claim arising out of or relating to these Terms or your use of our Site shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, rather than in court.

Class Action Waiver: Any arbitration shall be conducted on an individual basis and not in a class, consolidated, or representative action. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

Arbitration Location: The arbitration shall be held in Albuquerque, New Mexico, unless the parties agree to a different location or virtual proceeding.

Arbitration Costs: The arbitrator shall award all costs of arbitration to the prevailing party.

Exception to Arbitration

Notwithstanding the foregoing, either party may bring an individual action in small claims court. Additionally, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights.

📝 XV. Entire Agreement

These Terms, together with our Privacy Policy, Refund and Return Policy, and Shipping Policy, constitute the entire agreement between you and P&T Group LLC regarding your use of our Site and purchase of our products, superseding any prior agreements between you and us (including, but not limited to, any prior versions of these Terms).

🔀 XVI. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provision shall be deleted or modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall remain in full force and effect.

⏭️ XVII. Waiver

No waiver by P&T Group LLC of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

📞 XVIII. Contact Information

If you have any questions about these Terms, please contact us:

P&T Group LLC
1209 MOUNTAIN ROAD PL NE STE R
ALBUQUERQUE, NM 87110
United States

Phone: +84369003599
Email: hoangphuoc2k100@gmail.com
Website: https://ptgroup.shop

📅 XIX. Effective Date

These Terms and Conditions were last updated on February 23, 2026, and are effective immediately.

💬 XX. Acknowledgment

BY USING OUR SITE, PLACING AN ORDER, OR OTHERWISE INTERACTING WITH OUR BUSINESS, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. YOU FURTHER AGREE THAT THESE TERMS, TOGETHER WITH OUR PRIVACY POLICY, REFUND AND RETURN POLICY, AND SHIPPING POLICY, REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND P&T GROUP LLC.

Thank you for choosing P&T Group LLC. We value your trust and look forward to serving you!

P&T Group LLC – Your Vision, Our Creation.